Despec is a leading worldwide distribution specialist in IT consumables. Despec is a worldwide organisation, based on quality of service, specialist knowledge, innovation and dedication. The total organisation is committed on servicing vendors and resellers by means of a truly Dealer Only strategy with the widest product assortment of printer-, copier-, and fax-supplies, state of the art logistics, local market-knowledge and extensive marketing support.

The concept

Despec's concept is based on the total commitment to fulfil the wishes and requirements of our customers and vendors. Dedication and specialisation are the keywords. Because of Despec's presence as a global player in a constantly changing market, high standards are demanded of management and employees: different market circumstances, differences in cultures and traditions characterise the Despec community. Despite these differences, Despec adheres to its vision and mission and, furthermore, maintains one single Corporate Identity. These principles are upheld by all Despec subsidiaries- all over the world. All local subsidiaries are responsible for serving their markets in the best possible way, with teams of specialists who are dedicated to their job.

Business is all about relationships and efficiencies

Successful business relationship is all about people. Despec's role in the channel is more than just a wholesaler. We see our function as interactive intermediary between vendor/brand owner and reseller. Not only of products, but also of services and information. The obligation we accept is to optimise functionality in the supply-chain. Repetition of disciplines must be prevented in order to move products smoothly through the channel and so create ultimate customer satisfaction. Efficiency generates value for money.

Brands

Despec is a brand independent distributor. The wishes and demands of our resellers determine our brand-portfolio. However, our brand-independence does not imply that we are not "brand aware". On the contrary, Despec's portfolio management is driven by A-Brand policy. We maintain Pan-European and/or Global contracts, based on close local co-operation, with a large number of A-Brand suppliers.

Despec and ICCE

"The on-going proliferation of counterfeit consumables reduces revenues and is harming the interest of the reseller and consumer because of the fact that fake products cannot meet the high quality levels of the original product.

The consequence of further growth of counterfeit consumables will inevitably have a negative impact on the reliability and credibility of all channel-partners.

Although it has always been a 100% strict company-policy of all our subsidiaries, we are very happy that we can now offer the guarantee, supported by leading OEM's and ICCE, to all resellers in Europe, Middle East and Africa, that products supplied by our subsidiaries are genuine products.

Our Membership of ICCE Partner Program will help to limit the opportunities for illegal business to continue in counterfeit products and will therefore strengthen not only our position as an A-Brand focussed distributor, but also the position of the OEM's and our customers."

Partners

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ICCE BOOKLET

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